UNICEF Is Hiring ICT Specialist (Salesforce Lead Developer), P3, Fixed Term, ICTD Digital Core – Valencia, Spain
The United Nations Children’s Fund (UNICEF) is a globally recognized organization dedicated to improving the lives of children and families across the world. With a mission to advocate for children’s rights, provide essential services, and respond to emergencies, UNICEF operates in over 190 countries. To support its ambitious goals, UNICEF is currently hiring for the position of ICT Specialist (Salesforce Lead Developer) at its Digital Core office in Valencia, Spain. This article delves into the significance of this role, the responsibilities associated with it, and the qualifications needed for potential candidates.
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The Role of ICT Specialist (Salesforce Lead Developer)
The ICT Specialist (Salesforce Lead Developer) position is crucial within UNICEF’s Information and Communication Technology Division (ICTD). This role focuses on leveraging Salesforce technology to enhance UNICEF’s digital capabilities, streamline operations, and improve service delivery to children and families.
Key Responsibilities
Salesforce Development: The primary responsibility of the Salesforce Lead Developer is to design, develop, and implement Salesforce applications that meet the specific needs of UNICEF’s operations. This includes customizing Salesforce to maximize its utility across various programs and initiatives.
System Integration: The Lead Developer will ensure that Salesforce solutions integrate seamlessly with other systems and platforms used by UNICEF. This integration is vital for maintaining data consistency and improving overall operational efficiency.
Technical Leadership: As a lead developer, the specialist will provide technical guidance and mentorship to other team members. This includes conducting code reviews, sharing best practices, and fostering a collaborative environment within the ICTD.
Stakeholder Collaboration: Effective communication with various stakeholders is essential. The Lead Developer will work closely with program teams, business analysts, and other ICT professionals to gather requirements and translate them into functional specifications for Salesforce applications.
Project Management: The role requires managing multiple projects simultaneously. The Lead Developer will be responsible for planning, executing, and delivering projects on time and within budget, ensuring that all deliverables meet UNICEF’s quality standards.
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User Training and Support: After the deployment of Salesforce solutions, the specialist will be responsible for training end-users and providing ongoing support. This ensures that staff can effectively utilize the systems and maximize their benefits.
Monitoring and Evaluation: The Lead Developer will implement mechanisms for monitoring the performance of Salesforce applications and gather feedback to inform continuous improvement. This is crucial for adapting to the evolving needs of UNICEF and its stakeholders.
The Importance of ICT in UNICEF’s Mission
In today’s digital age, effective information and communication technology (ICT) is vital for organizations like UNICEF. The integration of technology into humanitarian work enhances the ability to respond to crises swiftly, monitor programs effectively, and engage with beneficiaries more meaningfully.
Enhancing Operational Efficiency
UNICEF operates in complex environments where resources are often limited, and needs are urgent. By harnessing the power of Salesforce, the organization can streamline its operations, automate processes, and improve data management. This efficiency allows UNICEF to allocate resources more effectively and respond to challenges in real-time.
Supporting Data-Driven Decision Making
Salesforce offers powerful data analytics capabilities that can transform how UNICEF makes decisions. By analyzing data collected through Salesforce applications, UNICEF can gain valuable insights into program effectiveness, identify gaps in service delivery, and make informed decisions that enhance outcomes for children and families.
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Promoting Collaboration and Communication
UNICEF’s work often involves collaboration with a wide range of stakeholders, including governments, NGOs, and communities. Salesforce provides a platform for seamless communication and collaboration, enabling UNICEF to work more effectively with partners and ensure that resources are utilized efficiently.
Qualifications and Skills Required
Candidates interested in the ICT Specialist (Salesforce Lead Developer) position at UNICEF should possess a combination of relevant educational qualifications and professional experience. Here are the key requirements:
Educational Background: A bachelor’s degree in computer science, information technology, or a related field is required. A master’s degree is preferred.
Professional Experience: Candidates should have at least five years of progressively responsible experience in Salesforce development, with a strong focus on customization and integration. Experience in a similar role within the humanitarian or development sectors is highly desirable.
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Technical Skills: Proficiency in Salesforce technologies, including Apex, Visualforce, and Lightning components, is essential. Familiarity with Salesforce administration and data modeling is also required.
Project Management: Experience in managing software development projects using Agile methodologies is important. Candidates should demonstrate a track record of delivering projects on time and within scope.
Leadership and Communication: Strong leadership skills are necessary to guide technical teams and collaborate with stakeholders. Excellent communication skills, both written and verbal, are crucial for conveying complex technical concepts to non-technical audiences.
Problem-Solving Abilities: The ability to analyze problems critically and develop innovative solutions is vital for success in this role. Candidates should be adaptable and able to thrive in a fast-paced, dynamic environment.
Cultural Sensitivity: Given UNICEF’s diverse work environment, candidates should demonstrate cultural awareness and the ability to work effectively in multicultural teams.
Application Process
The application process for the ICT Specialist (Salesforce Lead Developer) position at UNICEF is designed to identify candidates who meet both the technical requirements and align with the organization’s mission and values.
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How to Apply
Interested candidates should visit the UNICEF careers page to submit their applications. The process typically involves submitting a resume, a cover letter detailing relevant experience, and any necessary supporting documentation. Applicants are encouraged to highlight their achievements in Salesforce development and project management.
Timeline and Selection
The selection process may include multiple stages, such as interviews, technical assessments, and reference checks. UNICEF aims to fill this critical position promptly to enhance its digital capabilities.
What We Think As United Nation Recruit
UNICEF’s recruitment of an ICT Specialist (Salesforce Lead Developer) is an exciting opportunity for professionals eager to make a meaningful impact through technology. The selected candidate will play a vital role in enhancing UNICEF’s digital capabilities, ultimately contributing to the organization’s mission of promoting the rights and well-being of children worldwide. If you possess the qualifications and a passion for humanitarian work, consider applying for this pivotal position and become part of a global effort to improve the lives of children and families in need.
