The International Labour Organization (ILO) is pleased to announce a recruitment drive for Office Support Assistants for the year 2025. This role is vital in ensuring the smooth operation of our offices and supporting our mission to promote social justice and fair labor practices worldwide. Successful candidates will play a key role in providing administrative assistance, coordinating office activities, and facilitating communication across departments. The ILO seeks dedicated individuals who are detail-oriented, proactive, and passionate about contributing to a meaningful cause. If you are looking to build a career in a dynamic international environment while promoting decent work and economic growth, we invite you to apply for this exciting opportunity at ILO.
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Minimum Requirements
Education
Completion of secondary school education.ExperienceMinimum of four years of relevant experience.LanguagesExcellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language.Knowledge and Competencies (technical/behavioural)In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], the following is required:Knowledge of general office procedures and ability to work within the applicable rules, regulations, policies and procedures.Proficient in the use of computer software packages, such as Office 365 (Word, Excel, PowerPoint, Teams).
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Knowledge of SharePoint or another document management system.Good level of ability to work with an enterprise resource planning (ERP) system.Ability to grasp and work efficiently with office tools, IT software, systems, applications and web-based platforms.Ability to use a content management system to copy, paste and format content into a public website page. Ability to draft standard correspondence. Attention to detail in order to identify discrepancies in correspondence.
Key Duties and Responsibilities
Perform a variety of office support tasks, such as correspondence and document preparation, information and records management support, monitoring the organizational unit’s communication channels and logistical and routine administrative support for meetings.
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Keep informed of pertinent office and administrative rules, regulations, procedures and processes and ensure work performed adheres to these. Keep informed of the organizational unit’s activities and work priorities.Receive and/or register incoming communications and forward to relevant parties.
Reply to routine information requests or escalate as appropriate. Type, format and proofread a variety of documents, ensuring correct spelling, punctuation, grammar, style, accuracy and compliance with applicable standards. Draft standard correspondence. Prepare informal translations as required.
