The International Labour Organization (ILO) is seeking a dedicated Office Support Assistant for 2025. This role offers a unique opportunity to contribute to global labor standards and policies. If you’re organized, detail-oriented, and passionate about making a difference, apply now to join our dynamic team and support our mission.
Approved Vacancy At ILO For Office Support Assistant-2025 Apply Now
Organizational Setting
The position is located in the Gender, Equality, Diversity and Inclusion Branch (GEDI) within the Conditions of Work and Equality Department (WORKQUALITY). GEDI is responsible for promoting gender equality, inclusion and respect for diversity in the world of work, in an integrated and comprehensive manner.
Main Purpose
The incumbent performs a range of standard office and administrative support tasks that contribute to the smooth functioning and timely delivery of the organizational unit’s activities.
Such tasks relate primarily to correspondence and document preparation, processing administrative actions, information and records management support and meetings support, requiring the use and application of the relevant ILO administrative rules, regulations, policies, procedures and processes (applicable standards).
Working Relationships
Internal contacts are with staff in the organizational unit and staff in other organizational units within the same area of work to obtain, provide or clarify information on matters related to specific assignments and to relay instructions from the supervisor.
External contacts are with visitors, meeting participants and service providers to follow up on routine matters, exchange information or direct them to the appropriate person.
Supervision received/exercised
The incumbent works under direct supervision of the Branch Chief (GEDI). The incumbent works with some degree of operational independence in performing the day-to-day work and consults the supervisor for guidance in the case of non-standard issues. Supervision received is focused on the quality and timeliness of work assignments.
Key Duties and Responsibilities
- Perform a variety of office support tasks, such as correspondence and document preparation, information and records management support, monitoring the organizational unit’s communication channels and logistical and routine administrative support for meetings.Â
- Keep informed of pertinent office and administrative rules, regulations, procedures and processes and ensure work performed adheres to these. Keep informed of the organizational unit’s activities and work priorities.
Minimum Requirements
Education
Completion of secondary school education.
Experience
Minimum of four years of relevant experience.
Languages
Excellent command of one working language (English, French, Spanish) of the Organization and a working knowledge of a second working language.
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Knowledge and Competencies (technical/behavioural)
In addition to the ILO core competencies [Integrity and transparency, Sensitivity to diversity, Orientation to learning and knowledge sharing, Client orientation, Communication, Orientation to change, Takes responsibility for performance, Quality orientation, Collaboration], the following is required:
Knowledge of general office procedures and ability to work within the applicable rules, regulations, policies and procedures.
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