The WFP Consultant Supply Chain (Customer Service) position is now open in Kampala, Uganda. This exciting World Food Programme Careers opportunity offers professionals a chance to contribute to one of the world’s largest humanitarian organizations. If you are seeking Supply Chain Jobs, Customer Service Consultant Jobs, Jobs Uganda, this vacancy could be the ideal next step in your career.
The WFP Consultant Supply Chain (Customer Service) role is based in Kampala, Uganda, and applications are open until 16 June 2026. The position supports WFP’s global fleet operations and customer service functions, ensuring efficient service delivery to country offices and partners.
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About the World Food Programme (WFP)
The World Food Programme is the largest humanitarian organization globally, dedicated to saving lives during emergencies and helping communities recover from conflict, disasters, and climate change impacts.
As the recipient of the 2020 Nobel Peace Prize, WFP continues to provide critical food assistance while building pathways toward peace, stability, and prosperity. Working with means joining a diverse, inclusive, and mission-driven workforce committed to ending hunger worldwide.
For professionals seeking World Food Programme Careers, WFP offers exceptional opportunities for growth, learning, and international exposure.
Position Overview
Job Title
Consultant Supply Chain (Customer Service)
Organization
World Food Programme
Location
Kampala, Uganda
Job Type
Full-Time Consultant
Application Deadline
16 June 2026
Reference Number
JR123630
The WFP Consultant Supply Chain (Customer Service) position focuses on strengthening customer engagement, fleet operations, service delivery, and stakeholder relations across WFP operations.
Key Responsibilities of the WFP Consultant Supply Chain (Customer Service)
The selected candidate will play a critical role in supporting WFP’s Global Fleet Operations. Major responsibilities include:
Customer Service Management
- Serve as the primary contact point between clients and Global Fleet teams.
- Ensure efficient communication with current and prospective customers.
- Maintain strong relationships with country offices and external partners.
- Support customer onboarding and engagement initiatives.
Supply Chain and Fleet Operations
- Ensure effective delivery of global fleet services.
- Coordinate with technical and operational teams.
- Enhance service delivery through improved operational workflows.
- Support transport and fleet management initiatives.
Business Development and Partnerships
- Identify opportunities to expand fleet service offerings.
- Develop new customer relationships within and outside WFP.
- Promote innovative partnerships aligned with organizational goals.
Data Management and Digital Transformation
- Maintain accuracy and reliability of the Global Fleet Portal.
- Improve data management systems and reporting mechanisms.
- Contribute to increased digitalization of customer service processes.
Performance Monitoring
- Support customer feedback systems.
- Monitor service quality and accountability.
- Assist in implementing performance measurement tools.
These responsibilities make the WFP Consultant Supply Chain (Customer Service) role one of the most impactful Supply Chain Jobs currently available within the humanitarian sector.
Eligibility Requirements
To qualify for this WFP Jobs Uganda opportunity, applicants must meet the following requirements:
Education
Candidates must possess:
- An Advanced University Degree (Master’s Degree or equivalent) in:
- Logistics
- Supply Chain Management
- International Relations
- Related disciplines
Professional Experience
Applicants should have:
- At least four years of progressively responsible experience.
- Experience in:
- Fleet management
- Workshop management
- Logistics operations
- Procurement
- Supply chain management
Additional experience in customer service, stakeholder engagement, or business development is highly desirable.
Desirable Experience
Preference may be given to candidates with:
- Humanitarian operations experience.
- Emergency response experience.
- Fleet and workshop management expertise in field settings.
Required Skills and Competencies
Successful candidates for the WFP Consultant Supply Chain (Customer Service) position should demonstrate:
Technical Skills
- Strong knowledge of fleet and transport operations.
- Understanding of procurement and contracting procedures.
- Experience with fleet management systems.
- Proficiency in SAP and Microsoft Excel.
Professional Skills
- Excellent communication abilities.
- Strong analytical and problem-solving skills.
- Stakeholder relationship management.
- Customer service excellence.
Additional Advantages
- Mechanical and vehicle maintenance knowledge.
- Experience in multicultural environments.
- Ability to work independently and collaboratively.
These competencies are highly valued across many World Food Programme Careers and international development organizations.
Language Requirements
Candidates applying for the Consultant Supply Chain (Customer Service) role must possess:
- Fluency in English (Level C)
- Working knowledge of French (Level C)
The bilingual language requirement reflects WFP’s global operational environment and international partnerships.
Benefits of Working with WFP
Many professionals pursue World Food Programme Careers because of the exceptional benefits offered by the organization.
Professional Development
WFP invests heavily in employee growth through:
- Training programs
- Professional certifications
- Coaching opportunities
- Mentorship initiatives
- Leadership development programs
International Exposure
Working with WFP provides opportunities to:
- Collaborate with global teams.
- Engage with international stakeholders.
- Participate in multinational projects.
- Gain humanitarian sector experience.
Inclusive Work Environment
WFP promotes:
- Diversity and inclusion.
- Equal employment opportunities.
- Respect for all cultures and backgrounds.
- Safe and supportive workplaces.
Competitive Compensation
The organization offers attractive remuneration packages consistent with international standards.
These advantages make Consultant Supply Chain (Customer Service) one of the most attractive Supply Chain Jobs available today.
Why Apply for the WFP Consultant Supply Chain (Customer Service) Position?
There are several reasons why professionals are eager to join WFP:
Global Impact
Your work directly supports humanitarian operations that assist millions of vulnerable people worldwide.
Career Advancement
This role provides valuable experience in:
- Supply chain management
- Fleet operations
- Customer service
- Humanitarian logistics
Networking Opportunities
Employees work alongside experts from diverse professional and cultural backgrounds.
Meaningful Work
Unlike many traditional corporate positions, this opportunity allows you to contribute to life-saving humanitarian efforts.
For candidates interested in WFP Jobs Uganda, this position offers both professional fulfillment and career growth.
How to Apply
Interested applicants should submit their applications through the official WFP online recruitment platform before 16 June 2026.
Applicants are encouraged to prepare:
- Updated CV
- Professional Cover Letter
- Complete Workday profile
Ensure all employment history, academic qualifications, and language skills are accurately completed before submitting your application.
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Only shortlisted candidates will be contacted for further stages of the recruitment process.
Final Thoughts
The WFP Consultant Supply Chain (Customer Service) opportunity in Kampala represents an outstanding chance for experienced professionals seeking impactful Supply Chain Jobs within the humanitarian sector. With excellent professional development opportunities, international exposure, and the ability to contribute to global humanitarian efforts, this role stands out among current World Food Programme Careers.
If you have experience in logistics, fleet operations, customer service, or supply chain management, now is the perfect time to apply for this exciting WFP Jobs Uganda opportunity and become part of an organization committed to achieving a world with zero hunger.
