The UNHCR Database & CRM Intern 2026 opportunity is now open for eligible students and recent graduates interested in data management, CRM systems, fundraising operations, data analysis and humanitarian work.
The United Nations High Commissioner for Refugees (UNHCR) is recruiting a Database & CRM Intern to join its Private Sector Partnerships (PSP) programme in Mexico City, Mexico.
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This UNHCR internship 2026 provides practical experience working with donor databases, Salesforce, Finhub, payment platforms, donor segmentation, data quality and fundraising technologies within an international humanitarian organization.
Deadline to apply: September 13, 2026.
UNHCR Database & CRM Intern 2026 – Overview
| Opportunity | Details |
|---|---|
| Organization | UNHCR – UN Refugee Agency |
| Position | Database & CRM Intern |
| Location | Mexico City, Mexico 🇲🇽 |
| Job Type | Full-time Internship |
| Start Date | September 21, 2026 |
| Working Hours | 8:30 AM – 5:00 PM, Monday–Friday |
| Working Week | 35 hours |
| Deadline | September 13, 2026 |
| Internship Level | Internship |
| Hardship Level | A – Least Hardship |
| Programme | Private Sector Partnerships (PSP) |
| Remote | No |
The UNHCR Database & CRM Intern 2026 position is designed for candidates who want to gain hands-on experience in CRM administration, data management, fundraising operations and analytics.
About the UNHCR Database & CRM Internship 2026
The UNHCR Database & CRM Internship 2026 is based within the Private Sector Partnerships programme in Mexico.
The intern will work closely with the Data Management team and support the daily operation of systems including Salesforce and Finhub.
The role focuses heavily on maintaining accurate donor information and supporting the systems and processes that help UNHCR acquire, retain and develop donors.
This makes the UNHCR Database & CRM Intern 2026 opportunity particularly relevant for students and graduates interested in:
- Data Science
- Information Systems
- Computer Science
- Statistics
- Business Administration
- Industrial Engineering
- Economics
- Mathematics
- Finance
- Information Management
- CRM systems
- Fundraising technology
- Data analytics
What Will the UNHCR CRM Intern Do?
The selected candidate for the UNHCR Database & CRM Intern 2026 position will support several important data management and fundraising activities.
1. CRM Migration
The intern will contribute to the CRM migration project from the local Salesforce instance to the Americas Regional Salesforce.
Responsibilities may include:
- Documenting business processes
- Reviewing existing data structures
- Assisting with data mapping
- Supporting migration activities
- Data cleansing
- Validating records
- Supporting User Acceptance Testing (UAT)
- Assisting with other implementation activities
2. Donor Data Management
The intern will support weekly recurring donation updates through Finhub and Salesforce.
This may include:
- Donation cancellations
- Donor retention outcomes
- Refunds
- Payment method updates
- Donor record changes
- Bulk data uploads
- Bulk data updates
- Data accuracy checks
3. Salesforce User Support
The UNHCR Database & CRM Intern will provide first-level support to Salesforce users within the Donor Care and Donor Development teams.
Issues may include:
- Donor record updates
- Duplicate management
- Record merges
- Tax receipt requests
- User access
- Other CRM-related issues
4. Data Quality and Analysis
The intern will conduct data quality checks using tools such as Microsoft Excel, database queries and other analytical tools.
The work will involve:
- Comparing datasets
- Validating records
- Identifying inconsistencies
- Cleansing data
- Preparing data extracts
- Supporting reporting activities
5. Donor Segmentation
The intern will also help prepare donor segmentations and data extracts for fundraising teams.
These activities will support:
- Donor engagement
- Donor retention
- Fundraising campaigns
- Donor development
- Programme decision-making
6. Payment Operations
The role also includes supporting payment-related activities, including reconciliation of chargebacks across platforms such as Stripe and PayPal, as well as offline payment channels.
UNHCR Database & CRM Intern 2026 Eligibility Requirements
To be considered for the UNHCR Database & CRM Internship 2026, applicants must meet UNHCR’s internship eligibility requirements.
Candidates must be either:
- A current student in an undergraduate or graduate programme at an accredited university or higher education institution; or
- A recent graduate who completed their studies within two years of applying.
Applicants must also have completed at least two years of undergraduate studies in a field relevant to or of interest to the work of UNHCR.
Candidates must not have already exhausted UNHCR’s maximum cumulative internship period, which is:
- 8 months for full-time internships
- 12 months for part-time internships
Preferred Fields of Study
The UNHCR Database & CRM Intern 2026 opportunity is particularly suitable for candidates studying subjects related to data, technology, finance and business.
Preferred fields include:
- Data Science
- Information Systems
- Computer Science
- Statistics
- Business Administration
- Industrial Engineering
- Economics
- Mathematics
- Finance
- Information Management
- Related disciplines
Skills Required for the UNHCR Internship 2026
Successful applicants should demonstrate strong analytical and organizational abilities.
Key skills include:
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Commitment to data quality
- Advanced Microsoft Excel knowledge
- Experience working with large datasets
- Knowledge of SQL or database querying is desirable
- Familiarity with CRM systems is an advantage
- Salesforce knowledge is an asset
- Good organizational skills
- Strong administrative abilities
- Ability to prioritize multiple tasks
- Ability to work independently
Applicants should also have English at B2 level.
Excellent written and verbal communication skills in English and Spanish are also desirable for this position.
UNHCR Database & CRM Internship 2026 Benefits
The UNHCR Database & CRM Intern 2026 comes with several forms of support for eligible interns.
Internship Allowance
Interns who do not receive financial support from an external party will receive an allowance to partially help cover food, local transportation and living expenses.
Travel Support
Where travel is not provided or paid for by an external sponsoring organization, UNHCR may reimburse eligible interns recruited from outside the country of the duty station for authorized outward and return travel.
Travel reimbursement is subject to UNHCR’s applicable conditions and authorization requirements.
International Work Experience
The internship provides practical exposure to:
- UNHCR operations
- International humanitarian work
- Fundraising
- Donor management
- Salesforce
- CRM administration
- Data analytics
- Payment operations
- Data governance
This makes the UNHCR Database & CRM Internship 2026 a valuable opportunity for students and recent graduates seeking international professional experience.
UNHCR Internship Duration
UNHCR internships normally last between two and six months.
Depending on the circumstances, internships may be extended up to:
- 8 months for full-time internships
- 12 months for part-time internships
The advertised Database & CRM Intern role is full-time.
Working Conditions
The UNHCR Database & CRM Intern 2026 will be based in Mexico City, Mexico.
The position is not remote.
Working hours are:
8:30 AM to 5:00 PM, Monday to Friday
The internship involves approximately 35 working hours per week.
The target start date is September 21, 2026.
Health Insurance and Other Requirements
The selected intern must provide UNHCR with proof of health insurance coverage applicable to the internship location.
The selected candidate must also provide a certificate of good health from a qualified medical practitioner confirming fitness for work and travel.
Interns are responsible for obtaining and renewing any required visas or residence permits and covering associated costs.
Taxation requirements, where applicable, are also the responsibility of the intern.
Why Apply for the UNHCR Database & CRM Intern 2026?
The UNHCR Database & CRM Intern 2026 offers an opportunity to gain practical experience at a major international humanitarian organization.
Rather than focusing only on theoretical learning, the internship allows participants to work with real-world systems and processes involving:
CRM + Data Management + Salesforce + Fundraising + Analytics + Donor Management + Payment Operations
The experience may be particularly valuable for students and recent graduates planning careers in data science, information systems, business analytics, finance, technology, fundraising or international organizations.
UNHCR Database & CRM Intern 2026 Application Deadline
The deadline for the UNHCR Database & CRM Intern 2026 position is:
📅 September 13, 2026
Interested candidates are encouraged to submit their applications before the deadline.
Applications are accepted only through the UNHCR online recruitment platform. Applications or CVs sent by email will not be reviewed or considered.
How to Apply for UNHCR Database & CRM Intern 2026
To apply for the UNHCR Database & CRM Internship 2026, applicants should review the official vacancy requirements carefully and submit their application through the UNHCR recruitment platform.
UNHCR states that it does not charge fees at any stage of its recruitment process, including applications, interviews, travel, processing or training.
Applicants should therefore be cautious of anyone requesting money in connection with this vacancy.
Official Application Link
Important: The application deadline is September 13, 2026.
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