UNICEF, one of the world’s most respected humanitarian organizations, is inviting qualified professionals to apply for the position of Operations Assistant (G5), Fixed Term, based in Korhogo, Côte d’Ivoire. This role presents a unique opportunity to contribute directly to improving the lives of children in one of the most vulnerable regions of the country while building a rewarding career within the United Nations system.
With a presence in over 190 countries and territories, UNICEF works tirelessly to save children’s lives, defend their rights, and help them reach their full potential—from early childhood through adolescence. At UNICEF, supporting children is more than a job; it is a calling grounded in equity, inclusion, and sustainable development.
UNICEF’s Mission: Equity for Every Child
At the heart of UNICEF’s work lies a strong commitment to equity—ensuring that all children, especially the most disadvantaged and excluded, have equal opportunities to survive, develop, and thrive. Inequities in access to healthcare, education, nutrition, protection, water, sanitation, and hygiene continue to deny millions of children their basic rights.
UNICEF’s equity-focused approach recognizes that investing in the most vulnerable children not only transforms individual lives but also fosters long-term social stability and economic growth. By addressing disparities, UNICEF accelerates progress toward achieving the universal mandate of the Convention on the Rights of the Child and supports the equitable development of nations.
Context of the Role: Northern Côte d’Ivoire
Côte d’Ivoire is situated in a fragile sub-region where ethnic, cultural, and social ties cross national borders—and so do conflicts. Over the past two decades, successive crises have resulted in population displacement and widespread economic underdevelopment. More recently, recurrent attacks by violent extremist groups and armed gangs in neighboring countries have further destabilized the northern regions of Côte d’Ivoire.
Children in these areas face multiple deprivations, including limited access to quality social services such as healthcare, education, nutrition, child protection, and safe water and sanitation. In response, UNICEF Côte d’Ivoire, under its Country Programme Document (CPD) 2021–2025, has shifted its strategy to focus on the most vulnerable children by strengthening sub-national offices and enhancing multi-sectoral collaboration.
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The Korhogo Field Office plays a critical role in this effort, and the Operations Assistant position is central to ensuring that programs are delivered efficiently, transparently, and in line with UNICEF’s operational standards.
Purpose of the Operations Assistant Role
Under the close supervision of the designated supervisor, the Operations Assistant (G5) provides essential administrative, procedural, and operational support to the sub-national office. The role ensures that UNICEF programmes are implemented effectively and monitored in compliance with organizational rules, regulations, and timelines.
This position is ideal for professionals who are detail-oriented, organized, and motivated to support humanitarian and development programmes through strong operational systems.
Key Responsibilities and Functions
The Operations Assistant will support the Korhogo office across a wide range of operational areas, including:
- Providing operational support for requisitions, expenditure control, and monitoring commitments using UNICEF systems such as VISION and other applications
- Strengthening operational management for project implementation in northern Côte d’Ivoire and supporting the office’s Operational Working Plan
- Monitoring the distribution of equipment and supplies to ensure effective programme delivery in the field
- Providing logistical support in coordination with UNICEF Supply and warehouse offices
- Processing invoices, maintaining accurate records, and filing documentation in VISION and MyCase
- Managing administrative supplies, office equipment, and electronic filing systems
- Coordinating office calendars, meetings, correspondence, and taking meeting minutes
- Supporting staff travel arrangements in compliance with UNICEF policies and ensuring cost-effective travel solutions
- Monitoring staff attendance and absences
- Supporting capacity development activities, workshops, and conferences through logistical coordination
- Managing emergency kits and materials in liaison with the Supply Office in Abidjan
- Supporting petty cash management and sub-national office funds
- Monitoring vehicle fleet and fuel management
- Supervising drivers and following up on performance evaluations
- Liaising with Administration, Supply, Finance, ICT, and Human Resources units
- Performing any other duties as required to support office operations
Impact of the Role
The work of the Operations Assistant directly strengthens the administrative foundation of the Korhogo Sub-National Office. By ensuring compliance with procedures, meeting deadlines, and maintaining efficient operational systems, the role contributes significantly to the overall performance of UNICEF Côte d’Ivoire and the successful implementation of programmes that benefit children and communities.
Qualifications and Experience Required
To qualify for this position, candidates must meet the following minimum requirements:
- Education: Completion of secondary education, preferably supplemented by technical or university-level studies related to administration, operations, or organizational support
- Work Experience:
- At least five years of progressively responsible administrative or clerical experience
- Experience in programme and/or operations support is an asset
- Previous experience with a UN agency or NGO is highly desirable
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Skills and Competencies
Successful candidates will demonstrate:
- Strong knowledge of operational policies and procedures
- Excellent organizational, planning, and prioritization skills
- High levels of integrity, confidentiality, initiative, and sound judgment
- Ability to work effectively in multicultural and diverse environments
- Proficiency in MS Word, Excel, PowerPoint, and familiarity with UNICEF systems such as SharePoint
- Strong office management capabilities
Language Requirements
- Fluency in French is required
- Knowledge of another UN official language (English, Arabic, Chinese, Russian, or Spanish) or a local language is an asset
UNICEF Values and Workplace Culture
UNICEF staff are guided by the organization’s Core Values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS). The organization is deeply committed to diversity, inclusion, and equal opportunity, encouraging applications from candidates of all backgrounds, including persons with disabilities and individuals from underrepresented groups.
UNICEF maintains a zero-tolerance policy for misconduct and places the highest priority on safeguarding children. All selected candidates undergo rigorous reference and background checks.
